ResponseCard NXT & QT Device: Clicker randomly turns off even though the battery is full

Kevin Herrholtz -

If your recently purchased Response NXT or QT Device has a fully charged battery and randomly turns on and off during use, then it is defective and will need to be returned to the place of purchase for replacement, e.g. your school bookstore. After you return your defective clicker to the bookstore, they can contact our support team to submit a RMA to have a new clicker shipped to them for their inventory.

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