Brightspace: Unable to Export Session

Kevin Herrholtz -

For Mac users: Remove the comma from the session name.  Only occurs in Brightspace version 10.5.0 and above.

Verify that there are no special characters such as "&" in the participant list. The TurningPoint integration does not support special characters. Remove any special characters and update the participant list in Results Manager.

Updating a Participant List

  1. Open TurningPoint.
  2. From the Manage tab, select a participant list and click Results Manager.
  3. Click the Integrations icon.
    The Connect to Integration window opens.
  4. Select the Integration from the Integration drop-down menu.
  5. If connecting to the Turning Account Registration website, the Server Address, Username and Password are automatically populated. If connecting to an LMS, enter the Server Address, Username and Password.
  6. If applicable, select an Institution from the Select an Institution drop-down menu.
  7. Click Connect.
    Optionally, select Remember this information to have the LMS, Server Address and User Name stored for future use.
    The Update with Integration window opens.
  8. Select Update Participant List and click Update List.
  9. Click OK at the prompt.
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