ResponseWare Unable to Connect or Poor Connection

Kevin Herrholtz -

If there is an inability to connect, or there is a poor connection to ResponseWare, a network administrator may need to take additional steps to allow ResponseWare traffic on the network:

  • Traffic must be configured to bypass all proxy servers
  • Connections to using port 443 (SSL) must be allowed
  • Ensure no networking rules are in place to disable connections using web sockets
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