Cause: Corrupted User Repository
This error is caused when there is a corrupted file in a specific users Repository.
Resolution: We will be able to look into which file is corrupted if we can obtain the users Turning ID found within the Repository. We need both a copy of the Repository and the Turning ID of the specific user.
Work Around: If there is only one user on the current machine, you can rename the Repository.
Example: Repository.old and relaunch Turning Point. This will create a new Repository folder but the sessions and content will need re-imported. If there are multiple users on this machine it will wipe all user information so this would be a last resort.